Terms of service
Welcome to our online store. These Terms of Service (“Terms”) govern your access to and use of our website, store, and services provided through Shopify. By visiting or purchasing from our store, you agree to be bound by these Terms and our Privacy Policy. Please read them carefully.
SECTION 1 – ACCESS AND ACCOUNT
By using our services, you confirm that you are at least 18 years old or have the consent of a parent or guardian to use this site. You may be asked to provide personal and payment details. You are responsible for keeping your account information secure and for all activities that occur under your account.
SECTION 2 – OUR PRODUCTS
We strive to describe our products accurately. However, product colors or appearance may vary slightly due to lighting or screen differences. We reserve the right to limit quantities, modify product information, or discontinue products at any time without prior notice.
SECTION 3 – ORDERS
When you place an order, it represents an offer to purchase. We reserve the right to accept or decline any order at our discretion. Orders are confirmed only upon successful payment. Please review your order carefully before completing the purchase, as cancellation may not be possible after confirmation. Returns and exchanges are handled in accordance with our Refund & Return Policy.
SECTION 4 – PRICES AND BILLING
All prices are listed in PKR (Pakistani Rupees) and may change without notice. Taxes, delivery charges, and service fees may apply where applicable. By providing payment information, you confirm its accuracy and that you are authorized to use it. Promotions and discounts may have their own terms and conditions.
SECTION 5 – SHIPPING AND DELIVERY
Delivery timelines are estimates and may vary based on location and courier partner performance. We are not responsible for delays caused by external factors such as weather, strikes, or courier issues. Risk and ownership of products transfer to you once the order has been dispatched.
SECTION 6 – INTELLECTUAL PROPERTY
All website content, including text, images, graphics, and logos, is owned or licensed by Reddish.pk or Shopify. You may not copy, reproduce, distribute, or use any material from our website without written permission.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools that we do not control or monitor. These tools are offered “as is,” and your use of them is at your own risk. You should review the terms of any third-party providers before using such tools.
SECTION 8 – THIRD-PARTY LINKS
Our site may contain links to third-party websites. We are not responsible for the content, privacy practices, or policies of these websites. Accessing third-party sites is at your own discretion and risk.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Our store is hosted on Shopify, which provides the online e-commerce platform that enables us to sell products and services. All transactions are between you and Reddish.pk. Shopify is not responsible for any disputes, products, or services purchased through our store.
SECTION 10 – PRIVACY POLICY
Your use of our store is also governed by our Privacy Policy. As Shopify hosts our site, certain personal data may be processed by them in accordance with their own privacy terms. Please refer to both our Privacy Policy and Shopify’s Privacy Policy for details on how your data is handled.
SECTION 11 – FEEDBACK
By submitting reviews, feedback, or suggestions, you grant us permission to use and share them for marketing or operational purposes. You confirm that your submissions do not infringe on any third-party rights and comply with applicable laws.
SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally, our site may contain errors or incomplete information. We reserve the right to correct inaccuracies, update information, or cancel orders if a pricing or content error occurs, without prior notice.
SECTION 13 – PROHIBITED USES
You agree not to use our site or services for unlawful, abusive, fraudulent, or harmful purposes. This includes attempting to hack the site, distribute malware, or collect data from other users. Violation of these terms may result in suspension or termination of your access.
SECTION 14 – TERMINATION
We may suspend or terminate your access to the store at any time without prior notice if you breach these Terms. Sections related to intellectual property, liability, and indemnification will survive termination.
SECTION 15 – DISCLAIMER OF WARRANTIES
We do not guarantee that our website or services will always be error-free or uninterrupted. All services and products are provided “as is,” without any warranties unless expressly stated or required by law.
SECTION 16 – LIMITATION OF LIABILITY
Reddish.pk shall not be held liable for any indirect, incidental, or consequential damages, including loss of profits, data, or use, arising from your use of our products or services, even if we were informed of the possibility of such damages.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Reddish.pk, its affiliates, partners, and Shopify from any claims, damages, or expenses arising from your breach of these Terms or violation of any law or third-party rights.
SECTION 18 – SEVERABILITY
If any part of these Terms is found to be invalid or unenforceable, that portion will be removed, but the remaining Terms will continue to apply in full.
SECTION 19 – WAIVER; ENTIRE AGREEMENT
Failure by us to enforce any right under these Terms does not constitute a waiver of that right. These Terms, along with our other store policies, form the complete agreement between you and Reddish.pk.
SECTION 20 – ASSIGNMENT
You may not transfer your rights or obligations under these Terms without our written consent. We may assign our rights and duties to another party without notice.
SECTION 21 – GOVERNING LAW
These Terms are governed by the laws of Pakistan, and any disputes will be subject to the jurisdiction of the courts in Lahore, Pakistan.
SECTION 22 – HEADINGS
Section titles are for convenience only and do not affect the interpretation of these Terms.
SECTION 23 – CHANGES TO TERMS OF SERVICE
We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page, and your continued use of our services indicates acceptance of those updates.
SECTION 24 – CONTACT INFORMATION
For any questions regarding these Terms of Service, you may contact us at:
Reddish.pk
Email: info@reddish.pk
Phone/WhatsApp: +92 319 8095300
Business Hours: Monday–Saturday, 10 AM – 6 PM (excluding holidays)