Privacy policy

At Reddish.pk, we value your trust and are committed to protecting your personal information and privacy. This Privacy Policy explains how we collect, use, and share your data when you visit or make a purchase from www.reddish.pk, operated by Reddish, a sole proprietorship based in Pakistan.

1. Information We Collect

When you use our website or place an order, we may collect the following types of personal information:

Personal Identifiers:
 Name, phone number, email address, shipping and billing address.

Payment Information:
 Cash on Delivery details or limited card/online payment information processed securely through our payment partner (we never store your full payment details).

Device Information:
 Your IP address, browser type, device type, time zone, and activity on our site (via cookies).

Order Information:
 Products purchased, price, delivery status, and return requests.

Marketing Preferences:
 Your interaction with our emails, ads, or social media (only if you opt in).

We collect this data directly from you when you browse our site, place an order, subscribe to our updates, or contact our support team.

2. How We Use Your Information

We use your personal data to:

  • Process and deliver your orders

  • Communicate with you about orders, returns, or product updates

  • Improve your shopping experience and store performance

  • Send promotional offers or newsletters (only with your consent)

  • Detect and prevent fraud or misuse

  • Fulfill legal, tax, and regulatory obligations

3. Sharing Your Information

We share your information only with trusted partners necessary for order processing and delivery:

  • Shopify – our e-commerce platform provider

  • Courier Partners – for delivery (e.g., Leopards, TCS, Call Courier)

  • Payment Gateways – for secure transaction handling

  • Marketing & Analytics Tools – for improving website experience

  • Legal Authorities – if required under Pakistani law

We never sell or rent your personal information to third parties for marketing purposes.

4. Data Storage and Retention

Your data is stored securely through Shopify’s servers and related service providers. We retain personal data only as long as necessary for order fulfillment, returns, legal compliance, and customer service.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze traffic, and display relevant ads. You can disable cookies anytime through your browser settings.

Common types of cookies include:

  • Essential Cookies – for checkout and login functions

  • Analytics Cookies – for performance improvement

  • Marketing Cookies – for personalized promotions

6. Your Rights (Pakistan Residents)

You have the right to:

  • Request access to the data we hold about you

  • Correct inaccurate information

  • Withdraw consent for marketing messages anytime

  • Request deletion of your data (where legally permitted)

To exercise any of these rights, email us at info@reddish.pk.

7. Data Security

We use secure encryption, access controls, and Shopify’s industry-standard infrastructure to protect your data. While we take every precaution, no system is 100% immune to risks, and we encourage you to protect your login details.

8. Children’s Privacy

Reddish.pk does not knowingly collect or store personal data from anyone under 18 years old. If such data is discovered, it will be deleted immediately.

9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will appear on this page with an updated “Last Updated” date. Please review it periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:
 Reddish.pk
 Email: info@reddish.pk
 Phone: +92 319 8095300
 Website: www.reddish.pk